Refund policy

We have a 24-hour return policy, which means you have 24-hours after receiving your item to request a return. 

To start a return, you can contact us at ultrabackup00@gmail.com. 
You can always contact us for any return questions at ultrabackup00@gmail.com.

Please get in touch if you have questions or concerns about your specific item.

Exceptions / non-returnable items

Unfortunately, we cannot accept returns on sale items

Refunds
We will notify you once we’ve received your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at ultrabackup00@gmail.com.